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Terms And Conditions

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY STATEMENT AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

1. Our Privacy Policy

This privacy policy sets out how Goldstar Equestrian uses and protects any information that you give Goldstar Equestrian when you use this website. Goldstar Equestrian is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Goldstar Equestrian may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. Types of Information Collected and Uses of Collected Information

We may collect the following information: name, contact information including email address, demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers, For the exhaustive list of cookies we collect see the List of cookies we collect section.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.:

4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@goldstarleisure.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Goldstar Leisure Limited Unit H1 Westfield Business Park Long Road Paignton Devon TQ4 7AU United Kingdom. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

7. List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
__utma Used to determine users and sessions
__utmt Used to throttle request rate.
__utmb Used to determine new sessions/visits.
__utmc Set for interoperability with urchin.js
__utmz Stores the traffic source or campaign.
__utmv Used to store visitor-level custom variable data.

8. Reward Points

You will be automatically registered on the loyalty scheme when you register an account on gsequestrian.co.uk. To collect points for a transaction on the site you must be logged into your account.

You will be awarded one point for every complete £1 that you spend in a single transaction, excluding P&P. This can be altered at our discretion. We may also set a limit on the number of points which may be awarded to each loyalty scheme account in respect of certain items or generally. We may cancel points awarded if your order is later refunded or the balance of the points awarded if you exchange your product for a product with a lower points value.

You will be able to see the number of points you have earned under your "My account" page.

You can redeem your points against products that you buy on gsequestrian.co.uk by exchanging your points on checkout using the Reward points section. Each point is worth £0.01 at instigation but we reserve the right to adjust this figure as we see fit, however these can not be exchanged for cash.

All loyalty points will only be valid within the same calendar year (1st January – 31st December). If you do not collect and redeem your points or e-vouchers by the end of the calendar year (31st December 2016) then they will expire. They will not be carried forward into the following calendar year. Unless determined otherwise by gsequestrian.co.uk employees.

gsequestrian.co.uk reserves the right to add, remove or suspend rewards within the portal without notice and the right to change the number of points required to obtain each reward.

A referral program is also in place using the reward points system. To do so, login to your account and select the Referred Friendsmenu. Then simply fill in the persons name and email address and click send.

At instigation you will receive 250 points for referring someone who has spent over £25. We reserve the right to alter these amounts at our discretion. If the purchase is cancelled or returned the points will be removed.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us.